Managed IT Services
Comprehensive Managed IT Services for Every Industry
Scalable, Secure, and Proactive IT Management – Across All Sectors
Our Managed Services Portfolio
IT Infrastructure Management
- Server, network, and endpoint monitoring
- Patch management and system tuning
- Remote and on-site diagnostics
Cybersecurity & Compliance
- AWS, Azure, and hybrid cloud support
- Secure backups and disaster recovery
- Cloud architecture optimization
Cloud Services Management
- Risk assessments and vulnerability management
- Incident detection and response
- Support for NIST, SOC 2, HIPAA, and more
End-User Support & Help Desk
- 24/7 support via phone, chat, and email
- Custom SLAs and escalation workflows
- Device provisioning and troubleshooting
Application Management
- Hosting, updates, and bug fixes
- Integration support across platforms
- ERP, CRM, and custom software maintenance
Data Intelligence & Reporting
- Centralized dashboards for IT health
- Custom reports for SLA, uptime, and usage
- Business insights to drive IT decisions
Industries We Support
Enterprises
Scale IT operations with confidence
Public Sector
Secure, compliant services for agencies
Health Care
HIPAA-ready infrastructure and support
Education
Budget-conscious, scalable IT support
Small to Mid-Sized Businesses
Affordable end-to-end coverage
Why Digital HIE Inc.?
Scalable Solutions for Growing Businesses
Security-First, Compliance-Ready Services
Transparent Partnership with SLAs
Certified and Experienced Engineers
“Digital HIE Inc. has modernized our IT operations and brought peace of mind with consistent uptime and rapid support.” — CIO, Regional Manufacturing Company